FAQ

How does Clearpay work?

Clearpay is a service that gives our customers the ability to make purchases now, while paying later. Payments are made in four parts every two weeks without any interest. For example if your order total is £200, you will be charged £50 at checkout and then every 2 weeks for 6 weeks interest free!

How does the Clearpay payment schedule work?

All Clearpay customers are required to make their first payment at the time of purchase. The remaining three payments are deducted automatically every 2 weeks in instalments from your selected payment method. If you would like to make additional unscheduled payments before they are due, you may log in to Clearpay to make your payments early. Clearpay will then adjust the amount owed accordingly.

You can log in to your Clearpay account anytime to view your payment schedule or make a payment before the next due date.

How do I use Clearpay?

At checkout, choose Clearpay as your payment method. You will be directed to the Clearpay website to register and provide payment details (Visa or Mastercard). If you’ve used Clearpay before, just log in to your Clearpay account. Then complete your order – it’s that easy!

Can I use Clearpay if I am not based in the UK?

Clearpay is available to customers based in the UK, Australia and New Zealand only. You must be 18+.

What if I cannot pay an instalment?

If funds are not available at the time an automatic payment is due, you will be charged £6 late payment fee by Clearpay. An additional £6 fee will be charged if the missed payment is not made within 7 days. Late fees will not exceed 25% of the total order. Please see Clearpay terms here for full details.